Privacy Policy

Dafinitiq Inc. ("Dafinitiq", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dafinitiq.com, use our products and services, or interact with us. Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

We collect information you provide directly to us, including: • Contact information (name, email address, phone number, company name) when you fill out forms or contact us • Communication content when you send us messages via our contact form, email, or chat • Billing information (processed securely through third-party payment processors, we do not store card numbers) • Account credentials if you register for a service account We also collect information automatically when you visit our website: • Log data (IP address, browser type, pages visited, time and date of visit, referring URL) • Device information (hardware model, operating system, unique device identifiers) • Usage data (features used, actions taken, time spent on pages) • Cookies and similar tracking technologies (see Section 8)

We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related information (receipts, confirmations) • Respond to your comments, questions, and requests • Send technical notices, updates, security alerts, and support messages • Send promotional communications (where you have given consent or where permitted by law), you may opt out at any time • Monitor and analyze trends, usage, and activities to improve our services • Detect and prevent fraudulent transactions and other illegal activities • Comply with legal obligations

For users in the European Economic Area (EEA), we process personal data under the following legal bases: • Contract performance: when processing is necessary to deliver services you have requested • Legitimate interests: for improving our services, preventing fraud, and marketing (where not overridden by your rights) • Consent: when you have given explicit consent, such as for marketing emails or non-essential cookies • Legal obligation: when required by applicable law You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

We do not sell, trade, or rent your personal information. We may share your data with: • Service providers who assist in our operations (hosting, email delivery, analytics, payment processing), bound by confidentiality obligations • Professional advisors (lawyers, accountants), under attorney-client or similar confidentiality • Business partners with your explicit consent • Law enforcement or regulatory authorities where required by applicable law or to protect our legal rights • A successor entity in the event of a merger, acquisition, or sale of assets, you will be notified before your data is transferred All third-party processors we use are contractually required to handle your data in accordance with applicable privacy law.

We retain personal data only as long as necessary for the purposes set out in this policy, or as required by law. Specifically: • Contact form submissions: retained for 12 months, then deleted • Active customer data: retained for the duration of the service relationship plus 5 years • Marketing data: retained until you unsubscribe or request deletion • Log data: retained for 90 days You may request deletion of your data at any time (see Section 8, Your Rights).

Dafinitiq operates in the United States, Canada, and Germany. Your information may be transferred to and processed in countries other than your own. Where we transfer data from the EEA to countries that do not provide an adequate level of protection, we use Standard Contractual Clauses approved by the European Commission to safeguard your data.

Depending on your location, you may have the following rights regarding your personal data: • Access: request a copy of the personal data we hold about you • Correction: request correction of inaccurate or incomplete data • Erasure ("right to be forgotten"): request deletion of your personal data • Restriction: request that we limit how we use your data • Portability: receive your data in a structured, machine-readable format • Objection: object to processing based on legitimate interests or for direct marketing • Withdrawal of consent: withdraw consent at any time where processing is based on consent To exercise any of these rights, contact us at privacy@dafinitiq.com. We will respond within 30 days (or within the timeframe required by applicable law). CCPA (California): California residents have additional rights including the right to know, delete, and opt out of sale of personal information. We do not sell personal information.

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device. Types of cookies we use: • Essential cookies: necessary for the website to function (cannot be disabled) • Analytics cookies: help us understand how visitors interact with the site (Google Analytics, can be disabled) • Marketing cookies: used to deliver relevant advertisements (only with your consent) You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (TLS), access controls, and regular security reviews. No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. For significant changes, we may also notify you by email. We encourage you to review this policy periodically.

For questions about this Privacy Policy or to exercise your rights, contact: Dafinitiq Inc. 8 The Green STE A Dover, DE 19951, United States Email: privacy@dafinitiq.com Phone: +49 172-9247917