Always On, Always Accurate
Hilda responds in under 200ms, 24/7. It retains full conversation context and escalates to human agents only when genuinely needed.
Product by Dafinitiq
Meet Hilda
Dafinitiq's AI assistant platform for businesses. Intelligent, fully branded, and built to handle real workflows, not just answer FAQs.
SOC2 CompliantHIPAA ReadyLive in 1 weekWhite-label available
Hilda | your.company.com
I need to return my order from last week.
Of course! I found order #ORD-2847 placed on Aug 14. Which item would you like to return: the Wireless Headphones or the Phone Case?
The headphones. They stopped working after 3 days.
I'm sorry to hear that. I've initiated return #RET-9124 and emailed a prepaid label to you. Your refund will process within 3–5 business days. Is there anything else I can help with?
Type a message...
Capabilities
Everything a business AI assistant needs
Your Brand, Not Ours
Configure Hilda's name, voice, avatar, tone, and knowledge base to match your brand. Customers interact with your assistant, not a generic AI.
Connected to Your Systems
Hilda integrates with your CRM, helpdesk, calendar, and internal databases through Dafinitiq's automation layer, so it doesn't just answer questions, it takes action.
Analytics That Matter
Track resolution rates, escalation frequency, user satisfaction, and topic clusters. Understand exactly what your customers are asking and why.
SOC2 & HIPAA Compliant
Enterprise-grade security and privacy controls built in from day one. Hilda is safe to deploy in regulated industries including healthcare and financial services.
Live in One Week
Dafinitiq deploys Hilda within your environment in as little as 5 business days, trained on your docs, connected to your tools, and ready for real users.
Use Cases
Built for the workflows that matter most
Customer Support
Handle 80% of tier-1 tickets automatically
Lead Qualification
Qualify inbound leads 24/7 without SDR cost
Internal IT Helpdesk
Resolve employee requests instantly
Onboarding
Guide new users through setup without docs
Sales Enablement
Answer pricing, feature, and comparison questions
Appointment Booking
Schedule meetings directly inside the chat
Ready to deploy Hilda?
Talk to the Dafinitiq team about building and launching a custom Hilda instance for your business. Live in one week, backed by enterprise-grade infrastructure.