Alikna Realty: 35 hrs/week reclaimed per agent
Alikna's agents were drowning in manual follow-up calls. An AI outreach system handled the first three touches, handing off only qualified, engaged leads to human brokers.
- 35 hrs
- Hours reclaimed per agent/week
- 3×
- Response rate improvement
- 2 min
- Lead response time
- $0
- Additional headcount required
Alikna's agents were spending over 35 hours per week on outbound follow-up calls, reaching leads who had inquired online, checking in with active clients, and re-engaging cold prospects. Most calls went to voicemail. The process wasn't just time-consuming: the lag between a lead inquiring and a human responding was averaging 5 days, long enough for prospects to sign with a competitor. The brokerage was growing, but the bottleneck was preventing them from converting that growth into revenue.
Dafinitiq built an AI outbound follow-up automation system. When a lead inquires online, the system immediately enrolls them in a personalized follow-up sequence: calling, texting, and emailing based on engagement signals. After three touches or when a lead responds, it hands off to a human agent with a full conversation history and a lead score. The system connects directly to their MLS listings database and CRM, so every message is specific to the property the lead looked at.
“We were burning our best agents on follow-up calls. Now the AI handles the first three touches and only loops in a human when there's real interest. We've saved about 35 hours a week per agent and our conversion rate has never been better.”
Services Used
- Outbound Voice Agents
- AI Automation
- Lead Qualification
- CRM Integration
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